GRI GRI 403-5 Worker training on occupational health and safety

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PRINCIPLE 1Businesses should support and respect the protection of internationally proclaimed human rights.
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PRINCIPLE 2Make sure that they are not complicit in human rights abuses.
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PRINCIPLE 3Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.

GRI 403-5 Worker training on occupational health and safety

We believe that both hard and soft skills are essential to the success of our employees. With this in mind, we have continued to bolster our professional development programs, positive organizational culture, and health and safety protocols. All of these efforts are aligned with our commitment to promoting a culture of diversity, equity and inclusion.

We provide health and safety training to all employees and contractors to ensure a safe work environment and compliance with regulatory standards. These training programs, developed in plain language, aim to prevent occupational risks, promote employee well-being, and minimize accidents, covering topics from machine safety to preventive measures in risk situations.

All training materials are reviewed periodically to reflect legislative updates. In addition, we assess training effectiveness through internal audits and safety indicators. To ensure the continuous improvement of our health, well-being, and safety training efforts, we also conduct satisfaction surveys and performance evaluations.

This supports ongoing employee training, reduced operational risks, and a strong safety culture in the workplace.

In 2025, we held a Safety Standstill at the Avaí (SP) and Lençóis Paulista (SP) nurseries. The initiative aimed to encourage reflection on the importance of safety and constant attention to risks, particularly falls and sprains, which are among the leading causes of accidents in the sector.    

We also carried out our traditional Yellow May campaign. Throughout the month, the Forestry and pulp transportation teams conducted intensive traffic safety awareness activities. The 2025 campaign focused on the impact of the fast pace of daily life on people’s behavior in traffic. Teams discussed the importance of slowing down to save lives and of safe behaviors, such as not using mobile devices while driving and staying within speed limits. Employees working in in-house pulp transportation participated in a full day dedicated to safety, totaling 16 hours of engagement, including toolbox talks.

General health and safety training

Training covers both theoretical and practical content, such as emergency drills and instructions on proper use of Personal Protective Equipment (PPE). This includes training on:

  • Accident Prevention (NR 01 – Employee Induction, NR 05 – CIPA)
  • First Aid and Emergency Response (NR 07 – First Aid, Fire Response Team)
  • Machine and Equipment Safety (NR 12 – Machinery Protection, NR 31.12 – Machine Operation Safety)
  • Safe Handling of Chemicals (NR 20 – Occupational Safety and Health with Flammables and Fuels)
  • Working at Heights and in Confined Spaces (NR 35 – Work at Heights, NR 33 – Confined Space Work)
  • Vehicle Operation and Cargo Transport (Defensive Driving, Cargo and Emergency Vehicle Drivers).

Job-specific training by area

Mills

Training programs on industrial operations and safety at production facilities, including:

  • NR 10 – Safety in Electrical Installations and Maintenance (Low and High Voltage – SEP)
  • NR 11 – Safe Operation of Forklifts
  • NR 13 – Boiler and Process Unit Safety
  • NR 18 – Safety in Welding and Aerial Platform Operations
  • NR 20 – Handling of Flammables and Fuels
  • Lockout-Tagout

Forestry

Training focused on field safety, including:

  • NR 31 – Safe Operation of Agricultural and Forestry Machinery
  • NR 31.7 – Prevention of Accidents Involving Pesticides
  • Safe Operation of Forestry Equipment (Chainsaws, Forwarders, Harvesters, Chippers, etc.)
  • Forest Fire Prevention and Control

Fire Prevention and Response

We run an annual training program for the fire teams responsible for responding to fires in our forestry and mill operations, in compliance with the regulations of the São Paulo and Bahia fire departments. These training sessions cover:

  • Implementation of strategic actions
  • Use of equipment
  • Defensive driving techniques for firefighting vehicles
  • Use of helicopters for support in fire response
  • Best practices in local community engagement

Methodology and application:

  • Regulatory training (NRs) is tailored to employees’ roles and tasks, in compliance with legal requirements.
  • Internal safety programs, such as RADAR and Sempre Alerta, address best practices and safe behavior.
  • Hands-on training and drills ensure readiness for emergency situations.
  • New employee onboarding includes general instructions on occupational health and safety