GRI GRI 414 - Supplier Social Assessment

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GRI 3-3 Management of material topics: Supply chain management

We promote economic development in the regions where we operate, including by engaging local suppliers to supply products and services for our forestry, mill, logistics (pulpwood, pulp and paper), and administrative operations.

Suppliers of inputs, equipment, and services that are directly involved in our operations are evaluated throughout a process that begins with supplier onboarding and ends upon contract completion.

Our approach to procurement and supplier management follows corporate policies and internal procedures within our Integrated Management System, which governs social (occupational health, workplace safety, labor rights, child and adolescent rights, Diversity & Inclusion, human rights, social risks and impacts), environmental (water, effluents, waste, energy, environmental licensing, forest management plans, environmental risks and impacts), and governance (compliance, ethics, unfair competition, conflicts of interest, and anti-corruption) matters. Internal standards are developed in compliance with legislation, forestry and industrial certification standards, international sustainability protocols, and other regulatory standards. Operating procedures within the Integrated Management System are internal, while our corporate policies are available on the Bracell website. (Read more about the Integrated Management System under GRI 2-16 Communication of critical concerns).

Processes involved in supplier management: 

Third-party due diligence: before formal engagement, all suppliers undergo due diligence screening. This process is conducted in accordance with Bracell’s policies on Third-Party Due Diligence, Supplier Qualification and Evaluation, Sustainability, and Human Rights. 

– Environmental compliance validation: as part of the onboarding and screening process, suppliers acknowledge and agree to follow Bracell’s Procurement Code of Ethics. In our operations, suppliers are evaluated regarding compliance and their management of environmental risks and impacts. 

– Social compliance validation: social requirements and risks are assessed as part of our approach to managing contractors operating directly at our facilities. The contractor management process includes verifying compliance with labor rights such as compensation, collective bargaining agreements, working hours, vacation, weekly paid rest, training, occupational health and safety, among other mandatory requirements for managing social risks. This is done through the Contract Management System, where contractual documents are stored and compliance with legal requirements is verified. 

– Supplier evaluation and qualification: we assess suppliers’ capability to deliver products and services in accordance with legal, certification, and technical standards. 

Audits: we perform audits on all operations employing contractors.

All suppliers are screened and must meet a minimum score to retain their supplier status. The findings from screening may prevent the relevant supplier from being awarded the contract or the negotiations from proceeding.

Bracell has not set specific sustainability targets for the supply chain and follows the management practices presented under GRI 414 – Supplier social assessment.

Human rights

We monitor our suppliers to ensure human rights are upheld, based on document reviews, third-party contract management, and audits conducted in our operations.

Our Human Rights Policy formalizes our commitment to sustainable development and best social practices through which we seek to positively impact people and communities. This policy outlines guidelines for managing human rights impacts and mandates compliance with labor laws.

This Human Rights Policy applies to all Bracell operations and to our relationships with all stakeholders, including contractors and subcontractors, local communities, business partners, the Forestry Partnership Program, customers, financial institutions, government organizations, trade associations, suppliers, and other priority stakeholders. The principles outlined in this code are also disseminated throughout our value chain.

Our Code of ConductCode of Procurement EthicsSustainability Policy and Pulpwood and Fiber Sourcing Policy establish guidelines on mitigating human rights risks and impacts and govern our contracts with suppliers and contractors. These policies support us in mitigating risks related to child labor and forced and slave labor in our value chain, and ensuring compliance with labor, child and adolescent rights.

This set of Company policies is aligned with international certification requirements and Brazilian laws and regulations, in particular the Regulatory Standards (NRs) of the Ministry of Labor and Employment.

We also continuously monitor the areas surrounding our forestry operations to help safeguard the human rights of communities near our eucalyptus plantations. This is done as part of a pulpwood traceability process.

To reduce actual impacts on communities near our industrial operations, we identify potential impacts to mitigate identified risks. We also publicize our official channels for submitting concerns, complaints and reports. (Read more about our channels and how cases are handled under GRI 2-16 Communication of critical concerns).

We conduct both internal and external audits to manage environmental, social, management, and quality requirements. These requirements are assessed against the ISO 9001:2015, ISO 14001:2015 and Program for the Endorsement of Forest Certification (PEFC) requirements. We also undergo external audits based on the IFC (International Finance Corporation) Performance Standards at our Lençóis Paulista (SP) site, a requirement in connection with the finance secured for Project Star—two newbuild flexible pulp lines, in operation since 2021.

Managing potential and actual impacts

As part of our supplier management processes, we identify and analyze potential and actual impacts related to them. Both positive and negative aspects are considered in this process.

  • Potential negative impacts: we identified potential impacts on product quality (kraft pulp, dissolving pulp, specialty pulp, and tissue products) due to quality issues with suppliers. We have internal controls in place to mitigate these risks.
  • Actual negative impacts: these include negative social or environmental impacts and/or information security issues involving companies supplying materials and providing services to Bracell, as well as impacts that may occur in our own operations. These impacts are broad in scope and low in intensity. They are also managed through internal processes.

Other actual impacts include violations of human rights, labor rights, and environmental regulations across the value chain. This impact is broad in scope and high in intensity, and is considered a critical issue. These impacts are managed through internal processes.

Goals for 2026

Governance and SRM development 

  • Create, review and update SRM policies, criteria, methodologies and guidelines
  • Deliver training on and communicate SRM practices across business units, Procurement and internal functions

Supplier segmentation

  • Implement a corporate supplier segmentation model (strategic, critical and transactional)
  • Work closely with Procurement to ensure consistent application across all categories

Performance and relationship assessment

  • Review commercial and technical evaluation questionnaires to ensure broader and more effective criteria within the methodology
  • Expand the pool of critical suppliers (ISO and business-related) subject to mandatory annual assessments
  • Prepare executive reports and support Procurement and technical teams in monitoring action plans

Risk, background checks and critical onboarding

  • Apply corporate risk methodologies (financial exposure and dependency), in addition to ESG and compliance criteria, as defined by the CoE
  • Enhance the onboarding process for critical suppliers by integrating data from MDM, Compliance, Quality and Safety

Supplier Development Programs

  • Conduct capacity-building, continuous improvement and sustainability initiatives with strategic suppliers
  • Support Procurement in cascading improvement initiatives and tracking progress

Linkana enhancements 

  • Implement the requester module
  • Launch a new version of Performance Assessments, including a dedicated module for tracking action plans

GRI 414-1 New suppliers that were screened using social criteria

Our approach to procurement and supplier management follows corporate policies and internal procedures within our Integrated Management System, which governs social (occupational health, workplace safety, labor rights, child and adolescent rights, Diversity & Inclusion, human rights, social risks and impacts) matters.

Social criteria are evaluated as part of our approach to managing contractors working directly in our facilities. Through our Contract Management System, we review and monitor contractor documentation demonstrating compliance with legal requirements, including clauses from collective bargaining agreements, mandatory technical and operational training, occupational health criteria, and operating licenses. This applies to all suppliers, including new suppliers.

Processes involved in supplier management:

  • Third-party due diligence: before formal engagement, all suppliers undergo due diligence screening. This process is conducted in accordance with Bracell’s policies on Third-Party Due Diligence, Supplier Qualification and Evaluation, Sustainability, and Human Rights.
  • Environmental compliance validation: as part of the onboarding and screening process, suppliers acknowledge and agree to follow Bracell’s Procurement Code of Ethics. In our operations, suppliers are evaluated regarding their management of environmental risks and impacts.
  • Social compliance validation: social requirements and risks are assessed as part of our approach to managing contractors operating directly at our facilities. The contractor management process includes verifying compliance with labor rights such as compensation, collective bargaining agreements, training, occupational health and safety, among other mandatory requirements for managing social risks. This is done through the Contract Management System, where contractual documents are stored and compliance with legal requirements is verified.
  • Supplier evaluation and qualification: we assess suppliers’ capability to deliver products and services in accordance with legal, certification, and technical standards.
  • Audits: we perform audits on all operations employing contractors.

We use the Linkana platform to enhance supplier screening and monitoring on environmental management criteria, impact prevention, and fulfillment of commitments to sustainable practices. These assessments cover compliance with national and international environmental standards, public data from the Federal Revenue Service, clearance certificates, block lists, and sustainability indexes. After data validation, a confidence score informs risk recommendations and directs the process toward automatic or manual approval workflows.

In 2025, no suppliers were identified as being responsible for negative social impacts. Suppliers for whom negative social impacts were identified were not approved to continue providing services.

Percentage of new suppliers selected based on social criteria 2025
Total number of new suppliers considered for contracting 1,816
Total number of new suppliers contracted based on social criteria 1,776
Percentage of new suppliers contracted based on social criteria (%) 97.80%

Note: in 2025, 32 suppliers approved under Bracell’s procurement process were found to have environmental nonconformities. However, they remained approved based on Linkana’s structured risk-management methodology, which assigns supplier ratings from A to E across Compliance, Environmental Legal, and Financial dimensions. Following a comprehensive review—including Compliance validation (when applicable), environmental impact assessment, and materiality analysis—the nonconformities were deemed non-critical to operational risks. For each case, corrective action and follow-up plans were formalized in accordance with Bracell’s supplier approval documentation matrix.

GRI 414-2 Negative social impacts in the supply chain and actions taken

We actively monitor social risks involving contractors working directly in our operations. In 2025, suppliers for whom negative social impacts were identified were subject to approval and/or rejection in accordance with internal procedures.

Suppliers with negative social impacts 2025
Number of suppliers assessed for social impacts 1,776
Number of suppliers identified as having significant actual and potential negative social impacts 393
Significant actual and potential negative social impacts identified in the supply chain 1 – Labor Infraction Notices – Child Labor (Headquarters and branches)
Number of suppliers identified as causing significant actual and potential negative social impacts, with whom improvements were agreed as a result of the assessment 388
Percentage of suppliers identified as causing significant actual and potential negative social impacts, with whom improvements were agreed as a result of the assessment 98.73%
Number of suppliers identified as causing significant actual and potential negative social impacts with whom business relationships were terminated as a result of the assessment 5
Percentage of suppliers identified as causing significant actual and potential negative social impacts with whom business relationships were terminated as a result of the assessment 1.27%
Reasons that led to the termination In 2025, a total of 388 suppliers were approved despite the identification of social nonconformities, following a structured risk assessment conducted via the Linkana platform. Linkana classifies suppliers on an A–E scale across three dimensions—Compliance, Environmental Legal, and Financial. Of the approved suppliers, 98% (381 suppliers) presented a finding related to the CAT (Work Accident Communication, in Portuguese) document. This type of finding is recurrent in the market and, based on Bracell’s materiality criteria, does not constitute a critical risk to business continuity. In line with the Supplier Management Procedure, all cases were reviewed by the Compliance department where applicable, and formal follow-up plans were established to implement the necessary corrective actions, as set forth in the approval documentation matrix. Under the document scoring methodology, a CAT-related finding results in a deduction of seven (7) points from the supplier’s final score. Considering the recurring nature of this specific finding in the market, the elevated number of suppliers in this category is expected and, by itself, does not represent a material impediment to continued contracting.

Nota: Em 2025, 388 fornecedores foram aprovados com apontamentos sociais após avaliação de risco via plataforma Linkana, que classifica os parceiros de A a E, considerando critérios de Compliance, Jurídico Ambiental e Financeiro. Desse total, 98% (381 parceiros) apresentaram apontamento de risco relacionado ao documento CAT (Comunicação de Acidente de Trabalho), uma ocorrência recorrente no mercado que não representa risco crítico à continuidade do negócio. Seguindo o Procedimento de Gestão de Fornecedores, os casos foram validados por Compliance (quando aplicável), sendo estabelecidos planos de acompanhamento para as correções necessárias, conforme previsto na matriz de documentos para aprovação. De acordo com a matriz de pontuação de documentos, o apontamento no documento CAT resulta na redução de 7 pontos no score final do fornecedor. Considerando a recorrência desse tipo de apontamento no mercado, entende-se o elevado número de fornecedores com essa classificação, sem que isso represente, por si só, um risco relevante para a continuidade da contratação.