GRI 403-9 Work-related injuries
Hazards and risks with the potential to cause serious accidents are identified and addressed through detailed analyses, planning, qualitative and quantitative assessments, a risk matrix, and consequence assessments. Tools such as Sempre Alerta and Potential Critical or Fatal Incident Assessments (PSIF) support risk identification and assessment.
Workplace safety is reinforced through internal procedures like Job Safety Analysis and Permits to Work. All employees, whether direct or outsourced, must be certified and trained before requesting any permit to work. No maintenance work can begin without a permit to work, in accordance with our “Commitment to Life – Stay Alert” safety policy. Routine operations are also governed by Standard Operating Procedures and safety pointers.
No worker has been excluded from work-related injury data.
Established safety targets include maintaining an overall frequency rate (TRIR and LTIR) lower than 3.0, a total recordable injury rate (TRIR) below 1.0, a lost time injury rate (LTIR) below 2.5, and a severity rate below 50.
In 2025, our Northeast Paper operations achieved significant improvement in safety performance following the implementation of corporate safety policies and programs. The number of lost-time injuries decreased from 14 in 2023 to 7 in 2024 and 2 in 2025.
In Pulp Mill, Procurement and Paper operations, we use the Safety Performance Index (IDS), a metric that consolidates Safety Programs and enables assessment of each operation’s performance. This index takes into account, among other factors, the status of incident investigations, records of behavioral safety observations, unsafe conditions, near misses and employees exercising their right of refusal, as well as key safety metrics such as injury frequency rate, severity rate and near miss rate. These indicators guide discussions within the Safety Committees and support the development of action plans focused on awareness campaigns, inspections and continuous improvement across operations.
Number of work-related injuries per year, by operation
Bahia Pulp
| DIRECT EMPLOYEES | ||||||||
| Bahia Forestry | Bahia Mill | |||||||
| Number of injuries | Injury rates | Number of injuries | Injury rates | |||||
| Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | |
| 2022 | 0 | 0 | 0 | 0 | 1 | 0 | 0.5 | 0 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0.45 |
| 2024 | 0 | 1 | 0 | 0.41 | 0 | 1 | 0 | 0.43 |
| 2025 | 0 | 0 | 0 | 0 | 2 | 2 | 0.84 | 0.84 |
| CONTRACTORS | ||||||||
| Bahia Forestry | Bahia Mill | |||||||
| Number of injuries | Injury rates | Number of injuries | Injury rates | |||||
| Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | |
| 2022 | 1 | 3 | 0.14 | 0.41 | 0 | 2 | 0 | 1.4 |
| 2023 | 1 | 0 | 0.19 | 0 | 0 | 1 | 0 | 0.62 |
| 2024 | 1 | 3 | 0.21 | 0.64 | 0 | 0 | 0 | 0 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Category | 2024 | 2025 | ||||||
| Bahia Forestry | Bahia Mill | Bahia Forestry | Bahia Mill | |||||
| Employees | Contractors | Employees | Contractors | Employees | Contractors | Employees | Contractors | |
| Number of hours worked | 2,433,329,080 | 4.709.789.380 | 2,311,170 | 1,583,730 | 2,449,902 | 4,539,559 | 2,382,321 | 2,988,112 |
| Basis for numbers of hours worked (200,000 or 1,000,000) | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 |
| Number of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Rate of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Number of high-consequence work-related injuries (excluding fatalities) | 1 | 4 | 1 | 0 | 0 | 0 | 2 | 0 |
| Rate of high-consequence work-related injuries (excluding fatalities) | 0 | 0 | 0.43 | 0 | 0 | 0 | 0.84 | 0 |
| Number of recordable work-related injuries (including fatalities) | 01 | 04 | 0 | 0 | 0 | 0 | 4 | 0 |
| Rate of recordable work-related injuries (including fatalities) | 0 | 0 | 0 | 0 | 0 | 0 | 1.68 | 0 |
São Paulo Pulp
| DIRECT EMPLOYEES | ||||||||
| São Paulo Forestry | São Paulo Mill | |||||||
| Number of injuries | Injury rates | Number of injuries | Injury rates | |||||
| Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | |
| 2022 | 6 | 27 | 1.46 | 6.82 | 2 | 15 | 0.82 | 6.14 |
| 2023 | 7 | 24 | 1.16 | 4.46 | 3 | 14 | 1.12 | 5.22 |
| 2024 | 15 | 45 | 1.93 | 3.87 | 2 | 22 | 0.73 | 8.04 |
| 2025 | 11 | 38 | 1.21 | 4.19 | 5 | 15 | 1.53 | 4.6 |
| CONTRACTORS | ||||||||
| São Paulo Forestry | São Paulo Mill | |||||||
| Number of injuries | Injury rates | Number of injuries | Injury rates | |||||
| Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | Lost time | No lost time | |
| 2022 | 3 | 35 | 0.3 | 2.89 | 2 | 17 | 0.62 | 5.31 |
| 2023 | 9 | 47 | 0.59 | 3.1 | 5 | 19 | 2.32 | 8.8 |
| 2024 | 11 | 39 | 0.77 | 1.95 | 7 | 13 | 2.22 | 4.13 |
| 2025 | 16 | 28 | 1.06 | 1.86 | 4 | 21 | 0.93 | 4.88 |
| Category | 2024 | 2025 | ||||||
| São Paulo Forestry | São Paulo Mill | São Paulo Forestry | São Paulo Mill | |||||
| Employees | Contractors | Employees | Contractors | Employees | Contractors | Employees | Contractors | |
| Number of hours worked | 7,752,947 | 14,347,400 | 3,225,864.86 | 4,384,225.10 | 9,075,844 | 15,055,570 | 3,260,854 | 4,303,903 |
| Basis for numbers of hours worked (200,000 or 1,000,000) | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 |
| Number of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Rate of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Number of high-consequence work-related injuries (excluding fatalities) | 15 | 11 | 0 | 0 | 11 | 16 | 5 | 4 |
| Rate of high-consequence work-related injuries (excluding fatalities) | 1.93 | 0.77 | 0 | 0 | 1.21 | 1.06 | 1.53 | 0.93 |
| Number of recordable work-related injuries (including fatalities) | 45 | 39 | 26 | 26 | 49 | 44 | 21 | 25 |
| Rate of recordable work-related injuries (including fatalities) | 5.8 | 2.72 | 8.06 | 5.93 | 5.4 | 2.92 | 6.44 | 5.81 |
Bracell Papéis Sudeste (Southeast Paper)
| DIRECT EMPLOYEES | ||||
| Year | Number of injuries | Injury rates | ||
| Lost time | No lost time | Lost time | No lost time | |
| 2024 | 1 | 6 | 1.2 | 7.18 |
| 2025 | 2 | 10 | 1.93 | 9.65 |
Note: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.
| CONTRACTORS | ||||
| Year | Number of injuries | Injury rates | ||
| Lost time | No lost time | Lost time | No lost time | |
| 2024 | 0 | 0 | 0 | 0 |
| 2025 | 0 | 0 | 0 | 0 |
| Note: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024. | ||||
| Category | 2024 | 2025 | ||
| Employees | Contractors | Employees | Contractors | |
| Number of hours worked | 835,786.17 | 91,203.20 | 1,035,950.94 | 405,831.60 |
| Basis for numbers of hours worked (200,000 or 1,000,000) | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 |
| Number of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 |
| Rate of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 |
| Number of high-consequence work-related injuries (excluding fatalities) | 0 | 0 | 2 | 0 |
| Rate of high-consequence work-related injuries (excluding fatalities) | 0 | 0 | 1.93 | 0 |
| Number of recordable work-related injuries (including fatalities) | 0 | 0 | 12 | 0 |
| Rate of recordable work-related injuries (including fatalities) | 0 | 0 | 11.58 | 0 |
Note: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.
Bracell Papéis Nordeste (Northeast Paper)
| DIRECT EMPLOYEES | ||||
| Year | Number of injuries | Injury rates | ||
| Lost time | No lost time | Lost time | No lost time | |
| 2024 | 9 | 20 | 2.92 | 9.42 |
| 2025 | 2 | 25 | 0.61 | 7.68 |
Note 1: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.
Note 2: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.
Note 3: No indicents involving third-party workers were reported in our Bracell Papéis Nordeste operations.
Note 4: At Bracell Papéis Nordeste (Northeast paper operations), the monitoring and recording of incidents involving contracted workers are carried out directly by the respective service provider companies.
| Category | 2024 | 2025 | ||
| Employees | Contractors | Employees | Contractors | |
| Number of hours worked | 3,088,256 | 99,840 | 3,256,7043,106,880 | 130,680119,072 |
| Basis for numbers of hours worked (200,000 or 1,000,000) | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 |
| Number of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 |
| Rate of fatalities as a result of work-related injuries | 0 | 0 | 0 | 0 |
| Number of high-consequence work-related injuries (excluding fatalities) | 3 | 0 | 2 | 0 |
| Rate of high-consequence work-related injuries (excluding fatalities) | 0.97 | 0 | 0.6164 | 0 |
| Number of recordable work-related injuries (including fatalities) | 9 | 0 | 4 | 0 |
| Rate of recordable work-related injuries (including fatalities) | 2.91 | 0 | 1.2329 | 0 |
Note 1: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.
Nota 2: The recorded occupational accidents include incidents such as collisions with objects, crushing injuries, sprains, exposure to chemical substances or extreme temperatures, falls, cuts, commuting accidents, and bites from venomous animals. All of these risks are already part of operational risks matrix and are part of occupational safety procedures.
Note 3: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.
Note 4: No indicents involving third party workers were reported in our Bracell Papéis Nordeste operations.
Note 5: At Bracell Papéis Nordeste (Northeast paper operations), the monitoring and recording of incidents involving contracted workers are carried out directly by the respective service provider companies.